What our Customers say...

Biohazard Testimonials

After a medical emergency that involved a LOT of blood, the EMTs recommended that we come have SERVPRO clean up the awful mess that was left behind.  It seemed as if the carpet and everything else that had been damaged was going to have to replaced.  Amazingly, in just over an hour, the two guys that came from SERVPRO had it all cleaned and disinfected--carpet, mattress, bathroom tile and grout--everything.  It was absolutely amazing.  And they were super nice to boot.  I highly recommend their services.

THANK YOU SERVPRO of Northbrook for saving me from a nervous breakdown and my basement from a sewer backup!

Once we saw (and smelled) the sewer water floating in our basement, we knew our home was in a state of emergency. We called our long time insurance agent, John, to notify him of our situation and ask for his guidance. He highly recommended Steve from SERVPRO of Northbrook for their professionalism and expertise in such urgent times. We called them immediately and Steve and his crew were at our door and evaluating the disaster within 45 minutes. After Steve carefully explained the steps needed to remedy the sewage and water damage which put us at ease, a team of four diligently started removing our belongings out of the basement and began the drying process. I never realized how traumatic a sewer backup can be but the guys at SERVPRO Northbrook did a wonderful job swiftly working to restore our home. 

On top of their fast response, knowledge and care in our time of need, SERVPRO of Northbrook dealt directly with our insurance claim giving us one less thing to worry about. Thanks again for such marvelous service!