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Fire & Water - Cleanup & Restoration

Archived Commercial Blog Posts

Commercial Storm, Water, and Fire Repair

3/9/2021 (Permalink)

Suffering any kind of commercial property damage only gets more costly the longer it takes to repair.
Fire damage can end up leaving a lingering odor and damaging the structure of your property, while
flood and storm damage can lead to warped floors and mold. Damage needs to be cleaned not only
thoroughly, but quickly, because, as anyone who owns or runs a commercial property knows, time is
money. Thankfully SERVPRO is here to help. We’re on the clock 24 hours a day, seven days a week for
emergency repairs and our team is professionally trained to clean and mitigate efficiently, so you can be
back in operation in no time and know that your property has been given the best clean possible. If you
would like to schedule an appointment, give us a call at SERVPRO of Northbrook / Wheeling / Glencoe
(847) 498-8889.

Mold Remediation in Commercial Properties

7/22/2020 (Permalink)

Certain commercial properties, like hotels and apartment complexes, can easily attract mold
infestations. Mold at its best can leave a foul odor, and at its worst can be deadly, so its important
to make sure any traces are eliminated as quickly and thoroughly as possible. If you notice any
signs of mold, SERVPRO of Northbrook / Wheeling / Glencoe is here to help you clean and
remediate your property. Mold can grow in difficult places, and often it can be dangerous to
completely remove. We have the training and equipment to guarantee that mold and any odors
left behind are eliminated.
Our Process
When we remediate mold, we make sure that it is eliminated from the environment. Remediation
involves not just the right cleaning agents and equipment, but also delicate procedures that
maximize cleaning efficiency. Removing mold can cause spores to spread into other areas, so we
use negative pressure to contain the area and prevent further damage. We also can search and
scan for moisture in walls or carpets in order to find hidden mold or areas of water damage. Also,
our team is equipped with the best quality gear for both protection and removal.
Am I at Risk?
Hotels and apartments are especially prone to mold infestations since bathrooms and appliances
often allow moisture into the area. Mold is usually the result of moisture remaining in trapped
crevices, where the right temperature and moisture levels allows it to thrive, and where it is often
missed while cleaning. Of course, mold also often comes after water damage. It can grow in and
under carpets, wallpaper, and insulation, and can be very difficult to spot and clean. If you notice
an odor, or if there had been any recent water damage, you may want to check for mold.
If you would like to schedule an appointment, or if you have any questions, give us a call at
SERVPRO of Northbrook / Wheeling / Glencoe, (847) 498-8889.

Certified: SERVPRO Cleaned

7/7/2020 (Permalink)

COVID-19 has changed our world. In order to be safe and thrive, businesses need to offer
a new standard of cleanliness, which SERVPRO can guarantee with our Certified: SERVPRO
Cleaned service.
Certified: SERVPRO Cleaned is our new program that can help your business reach a
standard that clients and customers may feel more comfortable with. We go beyond standard
cleaning procedures, using a proactive viral pathogen cleaning process that utilizes the level of
expertise that we’ve been practicing and perfecting for years.
The program follows three principles, which we call our “3 C’s”
(https://www.SERVPRO.com/certified-SERVPRO-cleaned):
Consult: Not all businesses are the same, so we’ll tailor a bespoke cleaning program
based on the unique needs of each facility.
Clean: Based on the agreed plan, an expert deep clean is initiated using our proprietary
EPA-Approved Hospital-Grade cleaning solutions and always adhering to the leading
level of cleaning and decontamination standards set by the CDC.
Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on
their front window. Along with digital emblems and other collateral, this beacon
represents their commitment to the comfort and security of their employees, customers
and community.
Once you’ve been certified, customers will know that you’ve done your very best to keep your
space as safe as possible. If you’d like to schedule a consultation, give us a call at SERVPRO of
Northbook / Wheeling / Glencoe, (847) 498-8889.

SERVPRO Commercial Property Services

7/2/2020 (Permalink)

As you may know, SERVPRO offers expert cleaning, restoration, and mitigation for both
home and commercial properties. We offer an abundance of services for a variety of businesses,
adapting to each property’s unique needs.
Of course, we restore water and fire damage, perform mold remediation, and assist with
any issues that a storm or disaster might produce, but we also have various cleaning services that
can help improve the appearance and cleanliness of your property.
We have the expertise, equipment, and experience to handle just about any job. Whether
you need a storefront, kitchen, or any other specialty area cleaned, we can handle it. Our team
will respectfully and carefully offer a complete and thorough cleaning that will leave equipment
or sensitive items out of harm’s way.

Some of our more general services include, but are not limited to:
- Air duct and HVAC cleaning
- Biohazard
- Carpets and upholstery
- Ceilings, floors, walls, and storefronts
- document restoration
- Drapes and Blinds
- Odor Removal
- Personal hazards

Whatever the issue us, chances are we can handle it. Go the extra mile for your clients and
employees and give us a call today at SERVPRO of Northbrook / Wheeling / Glencoe, (847) 498-
8889.

Expert Cleaning for Your Commercial Property

6/23/2020 (Permalink)

Now that we’re slowly opening up our community, it’s crucial that cleanliness is taken as
a top priority to prevent the spread of the virus. At SERVPRO of Northbook / Wheeling /
Glencoe, we have the expertise and equipment to make sure that your business or place of
operation is as safe as possible for visitors and employees.
We are equipped and able to decontaminate and clean just about any commercial
property that needs it. Following the CDC, we can clean high-risk areas such as:
-Restaurants
-Storefronts
-Offices
-Classrooms
-Playground equipment
-Bathrooms
-Doors, handles, and other high-risk areas

Moreover, we follow CDC guidelines in our cleaning process. The CDC recommends a
three-step process for maintaining a healthy environment. This includes developing a plan,
implementing that plan, and maintaining and revising practices. It is crucial, according to the
CDC to use EPA-approved disinfectants. SERVPRO carries products that are EPA qualified, and
while the virus still has many unknown qualities, these provide the best chances of eliminating
any traces of COVID-19. As a professional cleaning service, we only use the best recommended
cleaning agents, and our equipment, such as electrostatic disinfectors, allows us to reach difficult
areas and thoroughly cover surface areas.
If you would like to schedule our proactive cleaning service, give us a call at SERVPRO
of Northbook / Wheeling / Glencoe, (847) 498-8889.

How SERVPRO Can Help Your Restaurant

6/16/2020 (Permalink)

While we at SERVPRO of Wheeling / Glencoe / Northbrook might be best known for fire, water,
and mold restoration, we also provide other cleaning services for commercial businesses like
restaurants.
Keeping a restaurant clean is one of the key factors of success in the food industry, and dirty
equipment is more prone to failure. We provide a full clean of the kitchen, including stoves,
hood vents, ovens, fryers, sinks, storage, floor, and walls. Grease build-up can stick to surfaces
and food fragments can fall into crevices and block important areas.
We have the best equipment for cleaning these places, and our team is trained to get the job done
quickly and thoroughly. When necessary, we power wash equipment outdoors with heavy-duty
equipment, while the rest of the building is given a new shine. We’ll also be able to clean out air
vents or other places that need maintenance. Save yourself the time and labor of cleaning and
leave it to us to make your restaurant pristine.
If you would like to schedule a full or partial clean, give us a call at (847) 498-8889.

SERVPRO’s Carpet Cleaning Service

6/8/2020 (Permalink)

Whether in your home or business, carpets can make or break a the aesthetic appeal of
your property. While essential for comfortable spaces, dirty carpets can begin to smell and do the
opposite of what you might hope. At SERVPRO, we offer a fast and effective carpet cleaning
service that will remove dirt and eliminate odors.
Over time, carpets collect massive amounts of dirt and other unwanted substances. Even
after cleaning with a vacuum, spray, and/or scrub, particles still tend to cling to the surface and
stain the area. Our procedure thoroughly removes any trace of dirt. We do what’s called hot
water extraction, which destroys deep-seated pockets of dirt through use of waterpower and
vacuuming. The hot water extractor (HWE) sprays a high-powered stream of, well, hot water,
and a cleaning agent that removes soil by using heat and pressure. The extractor then sucks the
moisture and dirt from the surface. It’s important that this last part is done properly by
professionals, because lingering moisture can in fact cause further problems, such as mold and
water damage.
Not only will SERVPRO make sure that your carpet is thoroughly cleaned and dried, but we
also have a variety of tools for the job. For most tasks, we have a truck mounted HWE that can
provide a massive amount of power to clean and dry as quickly as possible. For small-scale
operations and areas that are not accessible to our larger HWE, we utilize a portable version that
allows us to get to any area that might need cleaning.
Carpets cleaned with how water extraction can make all the difference in comfort and
cleanliness. If you would like to schedule a cleaning, or if you have any questions, give us a call
at SERVPRO of Northbook / Wheeling / Glencoe, (847) 498-8889.

COVID-19 Health Concerns

3/16/2020 (Permalink)

Right now, we’re in a state of emergency here in Chicagoland. Dine-in restaurants and
bars are closed, events are being cancelled, and grocery stores are packed. Our motto is “Like it
never even happened,” and even against these odds, we are determined to do our best. If you
think your home or business has a chance of containing COVID-19, call us and we’ll take care of the issue. COVID-19, or the Coronavirus, is especially deadly to those at risk; the virus is
especially deadly for older adults and people with health conditions, and as a damage mitigation
service, we want to help our community as best as we can. At SERVPRO, we have the best
equipment for dealing with these current issues. Our electrostatic disinfectants cover a large
surface area, and because of their technological advancements, they stick and clean better than
other comparable devices. They’ll also keep sensitive equipment and delicate belongings safer
than other options because they do not require saturating the area. With just a thin layer, the
positively charged solution it dispenses holds onto surfaces. On another note, you might find it helpful to know that we practice preventative
measures to protect our team members. Each technician is trained and equipped to deal with
hazardous areas and will secure the area as best as possible. If you have any questions or concerns, please give us a call 24/7, at SERVPRO of Northbrook /
Wheeling / Glencoe, (847) 498-8889.

Does Your company have a plan?

6/24/2019 (Permalink)

Do you and your staff know what to do during an emergency?  Having a plan can not only cut costs in mitigation and repairs, but can also prevent secondary damages.  Most people that have ever experienced a water or fire damage probably wish that they were more prepared for the ordeal.  Between choosing a mitigation company, dealing with the insurance company, and other contractors, it can become a huge headache!  Not to mention the downtime that your company could experience. 

That's where SERVPRO can help!  SERVPRO offers a free program called The Emergency Ready Profile to any commercial property.  A SERVPRO professional will walk through the property with a manager or business owner, and identify all shut off locations and label them, outline key contacts during and after an emergency, and create a customized profile that can be shared with other coworkers.

The profile can be printed and also placed on a smartphone or tablet which allows the business to start the claim process right from their phone and notify SERVPRO that they have an emergency.  The profile will also include a step by step process on how to go about mitigating the issue at hand.

What are you waiting for?? Call SERVPRO to get started on your FREE Emergency Ready Profile!  (847)498-8889.

Water Damage at Your Commercial Property?

6/19/2019 (Permalink)

Flooding and water damage events at Northbrook/Wheeling/Glencoe commercial properties are

often complex with numerous issues that require a knowledgeable and flexible response.

Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we

work quickly to assess each unique situation and isolate the damaged area. In many instances,

normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique

Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to

fully restore the damaged area while working within your budgetary constraints. We understand

that every hour spent cleaning up is an hour of lost revenue and productivity. So when an

emergency situation arises in your business, give us a call and we’ll be there fast with the help

you need.

About SERVPRO of Northbrook/Wheeling/Glencoe

SERVPRO of Northbrook/Wheeling/Glencoe specializes in the cleanup and restoration of

commercial and residential property after a water damage event. Our staff is highly trained in

property damage restoration. From initial and ongoing training at SERVPRO’s corporate training

facility to regular IICRC-industry certification, rest assured our staff is equipped with the

knowledge to restore your property.

Big Jobs Done Fast.

5/30/2019 (Permalink)

At the end of the day, choosing SERVPRO of Northbrook/Wheeling/Glencoe not only insures an efficient, professional clean-up, but also saves you money. We’re ready to work 24/7 and get to commercial properties as fast as possible. Also, since we have all (and we have lots) our top-of-the-line equipment ready to go, we’re able to get in and get the job done and get your business back running as fast as possible.

For example, just last week we received a call from a large company that suffered from heavy water damage (pictures below) on Saturday night. Fifteen of our professionally trained team members arrived ready to work at 9:00 pm, and then twenty on the following Sunday. This commercial property was back open Monday morning. Waiting for a clean-up crew to finish can end up costing your business. At SERVPRO of Northbrook / Wheeling / Glencoe, we make sure that you won’t have to wait, and that at the end of the day, it will be like it never even happened.

Make sure your business is ready for whatever happens!

5/20/2019 (Permalink)

Do you and your staff know what to do during an emergency?  Having a plan can not only cut costs in mitigation and repairs, but can also prevent secondary damages.  Most people that have ever experienced a water or fire damage probably wish that they were more prepared for the ordeal.  Between choosing a mitigation company, dealing with the insurance company, and other contractors, it can become a huge headache!  Not to mention the downtime that your company could experience. 

That's where SERVPRO can help!  SERVPRO offers a free program called The Emergency Ready Profile to any commercial property.  A SERVPRO professional will walk through the property with a manager or business owner, and identify all shut off locations and label them, outline key contacts during and after an emergency, and create a customized profile that can be shared with other coworkers.

The profile can be printed and also placed on a smartphone or tablet which allows the business to start the claim process right from their phone and notify SERVPRO of Northbrook/Wheeling/Glencoe that they have an emergency.  The profile will also include a step by step process on how to go about mitigating the issue at hand.

What are you waiting for?? Call SERVPRO of Northbrook/Wheeling/Glencoe to get started on your FREE Emergency Ready Profile!  (847)498-8889.

Transparency is key when hiring a commercial restoration company!

5/20/2019 (Permalink)

When it comes to small pipe leaks, or drywall repair, most business owners think that they can probably handle that themselves.  When it comes to your entire building flooding or experiencing a fire, you would have to call a professional restoration company.  But who do you choose?  With the amount of restoration companies popping up daily, its hard to choose who would be the best to hire.  When hiring a restoration company, keep certain things in mind.

Go to their website

This may sound a little scary, given the amount of scams and false information on the internet, but you will know immediately if their website is legit.  Some things to think about would be links to their services.  Look to see if they have links that talk about fire or water damage, and the process that is performed in these services.  If it is a professional website, it will be clear, concise, and informative.

Give them a call and quiz them

Once you have reviewed the websites, come up with a few questions you may have for the company.  If they are professionals, they should be able to answer the questions without asking the manager, or putting you on hold.  They should be able to give you clear examples of how they have worked with these issues in the past.  If they become annoyed, or frustrated, then you know they are not the ones for you!  Professionals need to be compassionate towards their customers, because they are already dealing with a mess. 

Read the Testimonials

Yelp, google, and facebook are great ways to read the testimonials of the restoration company you are potentially going to be hiring.  Companies can never delete these reviews, they can only receive good reviews to counteract the bad ones, which makes it a very accurate depiction of what kind of company you may be dealing with.  Look at the good and bad reviews and make a educated assessment on the type of company they may be.

If you ever have any questions, give SERVPRO of Northbrook/Wheeling/Glencoe a call at (847)498-8889!

Commercial Water Damage

5/14/2019 (Permalink)

With the heavy rainstorms rolling in last week, we received a high volume of calls about water damage in properties ranging from residential to large-scale commercial. Among these, we were able to clean up an office space of about 30,000 square feet in one commercial building while also helping homeowners with water damage at the same time.

At SERVPRO of Northbrook/Wheeling/Glencoe, our staff has the training and experience to handle large spaces quickly and professionally. We also have top-of-the-line equipment ready for mitigating extensive damage, and our team members are always ready to get to a job as fast as possible to prevent further damage. Taking care of water, fire, and mold damage, SERVPRO of Northbrook/Wheeling/Glencoe is leading the industry in mitigation and restoration. Home or business, we’re on call 24 hours a day, seven days a week to take care of any emergencies at any time.

Call us today at (847) 498-8889

Commercial restoration is so important!

5/21/2018 (Permalink)

If you have a damaged commercial property, then you need to look for a company offering commercial restoration services as quickly as possible.

As with any type of property damage, leaving your damage unattended could potentially cause it to get worse. Rainwater can get into your property if you have an exposed roof for instance and this can then cause mold and water damage. Likewise, if you have broken window, this can leave your commercial business vulnerable to theft and vandalism.

At the same time, though, commercial restoration is also urgent for another reason – which is that for every working day that you are closed due to damage, you will be losing money. Commercial businesses pay a lot of overheads such as salaries, rent, bills and more on the good faith that they will be able to earn their expenses back. Unfortunately, when commercial damage strikes, these companies are then left unable to make their money back and unable to make a profit. Thus, they will continuously lose money until they are able to reopen their doors. This makes a commercial restoration company that is able to work quickly even more valuable to these organizations in their time of need.

Commercial Restoration Services

5/9/2018 (Permalink)

When a loss happens at your place of business, it is important to work with an experienced restoration contractor who specializes in commercial losses. Most Restoration companies focus on residential restoration business and rarely do commercial fire, water or other losses.

 Commercial restoration jobs are much more complex and often ran in a completely different type of billing method then regular residential claims. Do not hire a company who’s inexperience could cost your company it's business and livelihood. 

 SERVPRO of Northbrook/Wheeling/Glencoe have been around for years, and have the support from corporate, as well as other local franchises.  We are a 24/7 emergency response company, which means if you call us at 3 AM, we will be there ready to help!  Give the professionals at SERVPRO of Northbrook/Wheeling/Glencoe a call day or night!  (847)498-8889.

What SERVPRO of Northbrook/Wheeling/Glencoe can do for you after a commercial water damage.

4/23/2018 (Permalink)

Water damage to a commercial property in Northbrook.

Flooding and water damage events at Northbrook/Wheeling/Glencoe commercial properties are

often complex with numerous issues that require a knowledgeable and flexible response.

Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we

work quickly to assess each unique situation and isolate the damaged area. In many instances,

normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique

Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to

fully restore the damaged area while working within your budgetary constraints. We understand

that every hour spent cleaning up is an hour of lost revenue and productivity. So when an

emergency situation arises in your business, give us a call and we’ll be there fast with the help

you need.

About SERVPRO of Northbrook/Wheeling/Glencoe

SERVPRO of Northbrook/Wheeling/Glencoe specializes in the cleanup and restoration of

commercial and residential property after a water damage event. Our staff is highly trained in

property damage restoration. From initial and ongoing training at SERVPRO’s corporate training

facility to regular IICRC-industry certification, rest assured our staff is equipped with the

knowledge to restore your property.

How to handle a water damage at a doctors office

4/17/2018 (Permalink)

Mold under a sink at a doctors office.

Here at SERVPRO we pride ourselves on using the latest technology and skills to appropriately handle a water loss.  When we recently were called on a Pediatrics office, they had already began to show signs of mold when we arrived.  In this office, they had a lab, a station for vaccines, patient rooms, and break rooms that were affected.  In these situations, it is crucial to take a step back and really analyze the situation.  Crews cant simply come in and start tearing walls apart, they need to be extremely cautious. 

Crews are trained to enclose themselves in contained for any mold loss, but when dealing with a pediatric doctors office, you need to go that extra mile.  Children come into the office with immunodeficiency's and mold can have a serious impact on their health. 

The first step is getting things out that do not need to be in the room.  The more that is moved out of the affected area, the less likely there is a chance of cross contamination.  Once these things have been moved, we spend hours containing ourselves in the affected area.  Nothing comes in that isn't clean, and nothing leaves that containment that isn't either contained itself, or disinfected.  The process of containing actually takes longer than the demolition itself! 

PPE must always be worn when dealing with mold, and negative air must always be running.  Once all of the required demolition has been completed our crews will go in and HEPA vacuum and disinfect the entire contained area.  This is because during demolition, mold can actually become air borne and stick to everything!  Cleanliness is a must, especially for a doctors office!

Things To Look For When Hiring A Commercial Restoration Company

3/23/2018 (Permalink)

Commercial Properties.

When it comes to small pipe leaks, or drywall repair, most business owners think that they can probably handle that themselves.  When it comes to your entire building flooding or experiencing a fire, you would have to call a professional restoration company.  But who do you choose?  With the amount of restoration companies popping up daily, its hard to choose who would be the best to hire.  When hiring a restoration company, keep certain things in mind.

Go to their website

This may sound a little scary, given the amount of scams and false information on the internet, but you will know immediately if their website is legit.  Some things to think about would be links to their services.  Look to see if they have links that talk about fire or water damage, and the process that is performed in these services.  If it is a professional website, it will be clear, concise, and informative.

Give them a call and quiz them

Once you have reviewed the websites, come up with a few questions you may have for the company.  If they are professionals, they should be able to answer the questions without asking the manager, or putting you on hold.  They should be able to give you clear examples of how they have worked with these issues in the past.  If they become annoyed, or frustrated, then you know they are not the ones for you!  Professionals need to be compassionate towards their customers, because they are already dealing with a mess. 

Read the Testimonials

Yelp, google, and facebook are great ways to read the testimonials of the restoration company you are potentially going to be hiring.  Companies can never delete these reviews, they can only receive good reviews to counteract the bad ones, which makes it a very accurate depiction of what kind of company you may be dealing with.  Look at the good and bad reviews and make a educated assessment on the type of company they may be.

If you ever have any questions, give us a call at (847)498-8889!

Emergency Ready Profile

3/23/2018 (Permalink)

Give us a call today to start your Emergency Ready Profile! (847)498-8889.

Do you and your staff know what to do during an emergency?  Having a plan can not only cut costs in mitigation and repairs, but can also prevent secondary damages.  Most people that have ever experienced a water or fire damage probably wish that they were more prepared for the ordeal.  Between choosing a mitigation company, dealing with the insurance company, and other contractors, it can become a huge headache!  Not to mention the downtime that your company could experience. 

That's where SERVPRO can help!  SERVPRO offers a free program called The Emergency Ready Profile to any commercial property.  A SERVPRO professional will walk through the property with a manager or business owner, and identify all shut off locations and label them, outline key contacts during and after an emergency, and create a customized profile that can be shared with other coworkers.

The profile can be printed and also placed on a smartphone or tablet which allows the business to start the claim process right from their phone and notify SERVPRO that they have an emergency.  The profile will also include a step by step process on how to go about mitigating the issue at hand.

What are you waiting for?? Call SERVPRO to get started on your FREE Emergency Ready Profile!  (847)498-8889.

Restoring Your Northbrook/Wheeling/Glencoe Commercial Property After A Water Damage Event

5/18/2017 (Permalink)

Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at Northbrook/Wheeling/Glencoe commercial properties are

often complex with numerous issues that require a knowledgeable and flexible response.

Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we

work quickly to assess each unique situation and isolate the damaged area. In many instances,

normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique

Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to

fully restore the damaged area while working within your budgetary constraints. We understand

that every hour spent cleaning up is an hour of lost revenue and productivity. So when an

emergency situation arises in your business, give us a call and we’ll be there fast with the help

you need.

About SERVPRO of Northbrook/Wheeling/Glencoe

SERVPRO of Northbrook/Wheeling/Glencoe specializes in the cleanup and restoration of

commercial and residential property after a water damage event. Our staff is highly trained in

property damage restoration. From initial and ongoing training at SERVPRO’s corporate training

facility to regular IICRC-industry certification, rest assured our staff is equipped with the

knowledge to restore your property.