What makes SERVPRO the best?

10/23/2018 (Permalink)

Like it never even happened!

As an employee of SERVPRO for the past three years, I have seen first hand, what makes this company the best restoration contractors in the business.  Over the past thirteen years, I have worked for a few different restoration companies, and each one, did something better or worse than the other.  The difference with SERVPRO is that we have been in business longer than most restoration companies, and we have learned over the years, what works, and what does not.

SERVPRO employees must undergo a background check as well as an extensive training on fire, water, mold, and bio-hazard cleanups.  We have a 1,4,8 policy that sets a strict guideline as to how quickly each franchise must respond to emergencies.  One hour to contact the customer, Four hours to be onsite, and Eight hours to notify the appropriate parties.  This insures a smooth process during a stressful time.  

Above all else, SERVPRO of Northbrook/Wheeling/Glencoe always puts the customers needs and wants before all else.  If you need help with your cleanup, call the professionals at (847)498-8889!